Solution
We worked with Kristen to:
- Increase her referral base
- Improve her compensation plan
- Build on her success to scale her group practice
The first obstacle was to increase Kristin’s referrals. As she did this, her caseload grew, and the next step was to bring on additional clinicians. Kristin, a new group practice owners do, made errors in deciding on a compensation model. “We ended with almost $50,000 in debt because I paid my additional clinician too much.”
The next step was to build her CEO dashboard metrics and learn to structure her business toward sustainability.
Next, she took advantage of our ‘predictor spreadsheet,’ which helped her identify her next business goals. Kristin was able to identify the number of therapists, clients, and space needed to attain her revenue goals. Then she took daily action to build her business – hiring therapists and increasing her referrals.